do I need when I arrive in Cancun?
Even though Cancun looks like parts of Florida, it is in Mexico - a
whole other country. You will need your passport, or certified birth
certificate and photo ID. You also have to fill out a tourist form
(check to see you signed on the back if necessary). Don't lose it
during your vacation or you will get fined when you leave the country.
If you do lose it, report it stolen to the police and the airport
officials will accept the police report in lieu of the form.
Passing through customs at the airport what do we do?
You will come through doors into an area where there will be porters
to help you with your luggage. Carts are not allowed beyond this
point but a porter will be happy to take your luggage for you to the
rental car check-in.
Next, pick up your rental car. The
rental car companies are outside the terminal that you will be
arriving at. They all
have big signs so it is pretty easy to see them but just tell the
porter if you are using one and he will know where to go for you to
I need a rental car and how should I rent it?
Yes, to get around
the Cancun area a rental car is necessary. Although there is
public transportation, it is not convenient. You can rent a car over the
internet or directly with the rental car agencies. You should reserve a
car in advance. Most of the major car rental companies are available at
- What is
the procedure for checking in and checking out?
Check-in time is after 12:00 PM.
Checkout time is 10:00AM.
There is some flexibility in these times depending on the next
guests arrival time and if you have an early flight. The property
manager will show you around and answer questions on arrival check-in
and assist you on check-out going over a checklist of items to release
your security deposit.
a Foreigner Own Vacation Property in Mexico?
The constitution of Mexico prohibits foreigners from owning property
within 50 kilometers of the beach (about 33 miles). Mexico has
established a bank trust mechanism that allows foreigners to exercise
complete and legal control over personal residential property in beach
restricted zone via a bank trust (fidiecomiso). This permits foreigners
to purchase coastal properties through a trust deed. The trust deed (fidiecomiso)
is established through a Mexican bank assuring foreign buyers of all
rights and privileges of ownership. The sole purpose of the bank
is to manage the property for the benefit of the owner of the trust.
The trust is administered according to the directions of the
beneficiary. Therefore the owner controls the trust and therefore
- How Does
the Property Ownership Transfer Process (Closing) Work?
In Mexico a
Notorio Publico takes the place of the traditional Escrow or Title
Insurance companies. The Notorio Publico should not be confused with a
Notory Public in the U.S. A Notorio Publico is a highly experienced and
specialized real estate attorney who has been appointed by the Federal
government to oversee property transfers and other procedural legal
matters. The Notorio Publico will handle the complete transaction
including title search, property transfer and generation of a
- Do I
need electrical adaptors to run my hairdryer etc.?
No, all the electrical outlets are U.S. style and the voltage 110
volts 60 hertz, the same as the U.S. and Canada so hairdryers,
computers and any other appliances will work without any adaptors.
Also, there are plenty of outlets in each room.
- Can I
drink the water?
Normal water from the tap is not suitable for drinking. All our
properties provide bottled water for
- Can I
get sick from drinking the water or eating the food?
Usually people do not get sick from drinking the water but from eating
salads where the vegetables have not been cleaned properly. The most
likely items are cilantro (the curly herb like parsley) or lettuce.
Be careful eating salads in other than the better restaurants. There
are drops which can be purchased at various grocery stores - WalMart
etc. that should be used to clean vegetables before eating.
can I buy groceries?
In Puerto Morelos there is a small market similar to a seven-eleven
with general use items such as pop, beer, liquor, meats, eggs, bread,
vegetables and other small items.
It is very convenient but a little pricier than the super
In Cancun there are numerous places to purchase groceries.
A little over 15 minutes from Casa del Paradiso you can
shop at Costco, Wal-Mart, Samís Club or a couple of excellent
Mexican super markets Commercial Americana and Chedraui.
Your U.S. Costco or Samís membership club card can be used in
- When is
There is daily maid service or mid week maid service depending
on the property that you rent. The maid will make the beds and
clean up around. Bath towels are
changed midweek and bed linens are changed weekly. The
service will generally be performed after breakfast when you are most
likely to be away from the rooms.
If you want the maid to come back later just tell her and she
will be happy to make the beds later.
there mosquitoes and other critters that bite in the area?
Yes, this is the tropics and so mosquitoes and other flying creatures
are around. The major
tourist areas are also spayed including Puerto Morelos and Cancun.
However, when you go out, particularly in the evening it is a good
idea to spray with some insect repellant.
- Is there
an ATM machine nearby where I can get money from my account in the
U.S. or Canada?
Yes, there is an ATM machine in Puerto Morelos next to the market on
the main square.
You can get money (pesos) from your account just as in the U.S.
or Canada. There are also
ATM machines all over Cancun in shopping malls and at the banks.
When you drive into Cancun there banks on the right side of
Tulum Ave, which is the street that you will drive in on.
The banks also have ATM machines.
are money exchanges?
There are money exchanges all over the Cancun area.
They will convert dollars to pesos and their rates are usually
posted outside. In Puerto Morelos there are money exchanges across
from the church in the main square, next to the market and also one on the main road near
the gas station. In Cancun there are several on Tulum at the banks and
near the banks.
- Where is
the nearest Pharmacy?
There is a Pharmacy in Puerto Morelos near the church on the main
square. There is also a
Pharmacy on the main road route 307 near the gas station in Puerto Morelos.
In Cancun there are numerous pharmacies. A popular one is Sanborns, which is at the first plaza on the main road going into
- What is
the weather like?
In general it is nice all year round, with the average temperatures
between 74-84F. The thermometer rarely dips below 70F. It does get hot
around here (isn't that why you come here?) and the hottest months are
July and August. The rainiest months are September and October, but
the rain usually falls for an hour or so in the afternoon or at night,
which is no big deal. Unless your visit is during a hurricane, you are
unlikely to have rain for more than 3 days during your vacation. You
can visit Weather
Base to see average temperatures and rainfall year round.
beach towels provided?
Yes, generally all the properties provide one beach towel per person.
We request that you only use the bath towels for inside and
beach towels for outside. Beach
towels that are wet after use can be hung out to dry on the line.
can I get access to the Internet?
There are several internet cafes in Puerto Morelos including one near the currency exchange
accross from the church, by the market on the main square and accross
from the money exchange near the church .
It is a few pesos per hour and is air-conditioned. You can send
and receive e-mails, check stocks etc. There are also numerous
Internet cafes and Internet access locations throughout Cancun.
A popular one is at the first shopping center where the Sears
is located. There are two
large Internet access operations there with plenty of the latest
computers and some with voice capabilities.
there hospitals in the area?
There is an American hospital in Cancun about 20 minutes away.
There is also an American style clinic in Playa del Carmen.
There are of course the pharmacies in Puerto Morelos for minor
- Is this
part of Mexico safe?
The Cancun area is very safe, violent crime is virtually non-existent.
There have been some reports of petty theft primarily involving
students and associated with all night parties or the bar scene but
also snatch and run where tourist gather.
When you travel a little common sense should be
used. It is a good idea
keep doors locked when you are not there are at night, to be mindful of
your money, lock car doors Ė use a waist purse and be knowledgeable
of the exchange rate. When you take a taxi, ask to see the rate card
and pay only what it says. Also, if you go onto the public beach donít
leave valuables lying around.