Effective Date: 01/03/2026

Website: www.solmarrentals.com

Controller: Luxor Rent SA de CV

Contact Email: [email protected]

Company Address: Cancún, Quintana Roo

1. Purpose of Data Collection

Luxor Rent SA de CV ("we," "us," or "our") collects, stores, and processes personal data to provide vacation rental services, property management, and additional tourist services. This includes managing reservations, communicating with customers, processing payments, and facilitating third-party services when necessary.

2. What Personal Data We Collect

By using our website and making a booking, we may collect the following personal data:

1. Name
2. Email address
3. Phone number
4. Payment details
5. Booking details (dates, location, preferences)
6. IP address and device information for website usage

3. How We Use Your Data

Your data is collected for the following purposes:

1. To process and manage your reservations.
2. To communicate booking confirmations, updates, and reminders.
3. To process payments securely.
4. To improve our website and services.
5. To provide customer support and respond to your inquiries.
6. To send promotional offers and marketing communications, only if you have opted-in.
7. To facilitate third-party services related to your reservation.

4. Consent for Data Collection and Use

By ticking the authorization checkbox during your reservation process, you consent to:

1. The collection, storage, and processing of your personal data for the purposes mentioned above.
2. The sharing of your data with third-party service providers when necessary to facilitate your reservation or additional services (e.g., tours, transportation).

5. Third-Party Services

Please note that some additional tourist services (e.g., tours, excursions) may be provided by third-party partners. While we carefully select our partners, we are not responsible for the quality, security, or practices of these third parties. We recommend reviewing their privacy policies for further information.

6. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this consent form, unless a longer retention period is required or permitted by law.

8. Your Rights

Under the GDPR, you have the right to:

1. Access your personal data.
2. Correct or update your data.
3. Request the deletion of your data.
4. Restrict or object to the processing of your data.
5. Request the portability of your data.
6. Withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you may contact us at [email protected].

9. Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA) for service provision purposes. In such cases, we ensure that appropriate safeguards are in place to protect your data in compliance with the GDPR.

10. Amendments

We may update this consent form from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a new effective date.

11. Contact Information

If you have any questions or concerns about this GDPR Consent Form or the processing of your data, please contact us at:

Luxor Rent SA de CV

Address: Cancún, Quintana Roo

Email: [email protected]

Phone: +52 1 998 143 9633